Terms and Conditions Page

Terms and Conditions – Arzao | Refund, Return & Wallet Policy

Terms and Conditions – Arzao

Welcome to Arzao — your trusted online fashion and clothing store in India. These Terms and Conditions (“Terms”) explain how you can use our website, https://arzao.com, and our related services. By accessing or purchasing from our website, you agree to comply with these Terms.

1. General Terms

Arzao owns and operates this website. By using it, you confirm that you will follow all applicable Indian laws and agree not to misuse any service provided.

2. Products & Services

We always aim to provide accurate product details, images, and prices. However, availability and prices may change without prior notice based on stock updates or market conditions.

3. Orders & Payments

  • All orders placed on Arzao.com must include correct and complete details.
  • Payments are accepted through secure methods available on our site.
  • Arzao reserves the right to cancel any order in case of pricing errors, stock issues, or suspected fraudulent activity.

4. Shipping & Delivery

We deliver across India through our trusted delivery partners. Estimated delivery timelines are displayed on each product page. Delays caused by couriers, natural disasters, or holidays are beyond our control.

5. Returns & Refunds

All orders are covered under our official Return & Refund Policy. Please read this before completing your purchase.

Refunds for approved returns are automatically credited to your Arzao Wallet. Customers can easily use their wallet balance for future purchases anytime — ensuring fast, safe, and convenient refunds.

Products must be returned unused, unwashed, and in original packaging within 7 days of delivery to be eligible for refund.

6. Privacy & Data Protection

Your personal data is protected under our Privacy Policy. By shopping with us, you consent to the data collection practices described there.

7. Limitation of Liability

Arzao is not liable for indirect or incidental damages from using our services. In case of disputes, the maximum liability will not exceed the purchase price of the product involved.

8. Governing Law

All disputes will be governed by the laws of India. Any legal proceedings will be subject to the jurisdiction of courts located in India.

9. Contact Us

Thank you for shopping with Arzao — your trusted Indian clothing brand. Shop smart, shop safe!