🔒 Privacy Policy — Arzao
| 📅 Effective Date: | 11 August 2025 |
|---|---|
| 🏢 Company Name: | Arzao (Registered in India) |
| 🌐 Website: | https://arzao.com | https://www.arzao.com |
| 📧 Email: | help@arzao.com |
| 📞 Phone: | +91-8609622796 |
1. Information We Collect
When you shop with us or create an account, we may collect the following:
- Full name
- Mobile number
- Email address
- Delivery address
- Order and purchase history
- Payment details (securely processed through trusted gateways; we do not store full card CVV/security codes)
2. How We Use Your Information (including Mobile Number)
- Order processing: to process and fulfill your orders.
- Order updates & delivery: we send confirmations, shipping updates, and delivery notifications to your mobile number and email.
- Customer support: to contact you about returns, exchanges, or order problems.
- Security & verification: to verify your identity, for OTPs, and to prevent fraud.
- Promotions: we may send offers via SMS/WhatsApp only if you consent. You can opt out any time.
- Analytics & site improvement: to analyze usage and improve the shopping experience.
Note: We do not sell or rent your mobile number. Promotional messages are sent only via licensed SMS/WhatsApp providers and only with your consent.
3. Data Security
We store your information on secure servers, use encryption for sensitive data, and restrict access to authorized staff only. No online system is 100% risk-free, but we follow industry standards to protect your data.
4. Sharing of Information
We only share your information when necessary to provide services:
- Delivery partners (to deliver your order)
- Payment processors / gateways (to complete transactions)
- SMS/WhatsApp providers (to send order updates and, with consent, promotions)
- Legal authorities (if required by law)
We do not sell or rent your personal data to third parties.
5. Cookies
We use cookies to store preferences, improve browsing, and analyze traffic. You may disable cookies in your browser, but some site features may not work correctly.
6. Your Rights
- Request a copy of the data we hold about you
- Correct or update inaccurate information
- Request deletion of your data (subject to legal and operational requirements)
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated Effective Date.
8. Contact Us
If you have questions about this Privacy Policy, contact us:
📧 help@arzao.com 📞 +91-8609622796 🌐 https://arzao.com